Indonesia
Based on the Rector Regulation of UPI Number 045 of 2020 concerning Organizational Structure and Work Procedures, the Quality Assurance Unit (SPM) is a quality assurance system unit at the university level (UPI) in the academic, administrative and management fields. At the faculty level, quality assurance (control) is carried out by the Quality Control Unit (SKM). In carrying out its duties, SKM carries out the dean's instructions and coordinates with the head of study programs in the implementation of quality assurance at the faculty level. At the department or study program level, the quality assurance (control) system is carried out by the Quality Control Group (GKM). The Coordinators of Quality Control Group (GKM) in Department of Computer Science Education are:
Institutionally, UPI through SPM carries out an evaluation process towards the achievement of the quality of each study program through the Internal Quality Audit (AMI) activity by referring to UPI AMI Guidelines. Each study program reports the achievement of the study program performance to the university regularly every year in September - October. Based on UPI Rector's Regulation Number 7565 / UN40 / HK / 2019, UPI's quality standards consist of standards for education, research, community service, student affairs, information systems, facilities and infrastructure, human resources, planning and development, and reporting. Based on these standards, SPM then compiles an instrument (called the AMI Checklist) which is used as an instrument in AMI monitoring activities which consists of 26 (twenty-six) questions.
The performance achievement report (self-evaluation report) is prepared by each head of the study programs together with the GKM of each department or study program. The preparation of the report is based on measurement data, identification of problems and their causes, corrective and preventive action plans for problems related to educational standards, research, community service, and student affairs. The measurement data is obtained from the implementation of the quality assurance process in each study program starting from planning, monitoring, internal evaluation to preventive and corrective actions. After reporting, each study program will be visited by 2 (two) internal auditors assigned by SPM to ensure the conformity of the self-evaluation report with the implementation of its activities. The results of the internal audit are then discussed in a management review meeting to plan follow-up actions on identified problems. The follow-up and the results are then re-evaluated by the internal auditor in the following year.
To evaluate the implementation of the program and the achievement of the Main Work Index (IKU) and the Special Performance Index (IKK), each study program reports its achievements twice a year in the form of a mid-year report and a year-end report. The two reports are then coordinated by the faculty to be reported to the university level to Directorate of Planning and Development (Ditrenbang) through http://e-reporting.upi.edu. Reports that are requested in the middle of the year and at the end of the year function as evaluation content used by faculty /university leaders to improve the performance of the study program leaders in carrying out the programs that are presented at the Management Review Meeting.
The quality assurance system in the field of research and community service, the GKM, follows the quality assurance mechanism from the university through the Institute for Research and Community Service (LPPM). Periodically, LPPM manages the quality assurance mechanism by asking researchers to report their research or community service activities. The progress report is submitted in August-September, followed by the submission of final report in November-December. The reports are sent in hardcopy and softcopy via https://simlitabmas.ristekbrin.go.id/ (for Ristek Dikti funds) dan http://litabmaslppm.upi.edu/ (for UPI funds). The submitted reports are then evaluated.
The quality assurance system for lecturers is carried out through updating the curriculum vitae every year. The curriculum vitae contain the competences of lecturers, especially those listed in Tri Dharma of Higher Education. In addition, each lecturer is required to make a workload (BKD) report every semester which is reported to the university via http://bkd.upi.edu. The report is then submitted to the Directorate General of Higher Education, Kemdikbud, after being validated by two assessors.
In the beginning of the year, all lecturers and educational staff are required to make a plan for Employee Performance Targets (SKP). At the end of the year, the SKP plan is evaluated for its realization and then becomes part of the SKP assessment which is equipped with an assessment of employee work behavior (Service Orientation, Integrity, Commitment, Discipline, Cooperation, Leadership). Mentoring/counseling program involves senior lecturers in guiding junior lecturers to complete their professional tasks related to academic and non-academic matters. Some of the activities regularly carried out include: (1) implementing team teaching in lectures or practicum activities; (2) involving junior lecturers as members of research or community service; (3) involving junior lecturers in scientific publications; and (4) providing academic and non-academic advice.
In the implementation of quality assurance processes, the evaluation is done to ensure the sustainable quality improvement of the study program. Measurement, data analysis and improvement are designed to ensure that quality objectives can be achieved and monitored by the university annualy. The measurements include: (i) measurement of Program Learning Outcomes (PLO); (ii) feasibility of the study program; (iii) student mobility; and (iv) qualification profile on the labor market. Instrument and data analysis results are presented in Yearly Performance Report and Tracer Study Report.